Privacy Policy

This Privacy Notice describes how JOIN-VET (“we”, “us”, “our”) collects and processes personal data when you visit and use the website joinvet.it (the “Website”), including when you submit forms.

Who we are

Pursuant to Regulation (EU) 2016/679 (“GDPR”), this Privacy Policy describes how personal data of users visiting the website www.joinvet.it are processed.

1.Data Controller

Roberto Paccagnella
Tax Code: PCCRRT74D26G224R
VAT ID: IT02584080283
Registered Office: Via Capitello 8/g, 35136 Padua (PD), Italy
Contact email: privacy@joinvet.it

2.Types of Data Processed

The Data Controller processes the following categories of personal data:

• Identification data (first name, last name) voluntarily provided by the user
• Contact data (email address)
• Browsing data (IP address, online identifiers, browser type, operating system, pages visited, visit duration)
• Usage data collected through analytics, marketing, advertising and CRM tools

Browsing data are collected automatically through cookies and similar technologies.

3.Purposes of Processing

a) Responding to requests submitted via contact forms
b) Managing communications with users through CRM systems
c) Providing information about Join-Vet products and services
d) Ensuring proper functioning and security of the website
e) Analysing traffic and user behaviour through statistical tools
f) Carrying out marketing, advertising and remarketing activities, subject to user consent
g) Complying with legal obligations

Personal data are processed for the following purposes:

4.Legal Basis of Processing

Processing is based on the following legal grounds:

• Legitimate interest of the Data Controller (Art. 6(1)(f) GDPR), limited to website security and functionality

• User consent (Art. 6(1)(a) GDPR) for analytics, marketing, advertising and remarketing

• Pre-contractual measures (Art. 6(1)(b) GDPR)

• Legal obligations (Art. 6(1)(c) GDPR)

5.Processing Methods

Data are processed using electronic and IT tools, in compliance with the principles of lawfulness, fairness, transparency, data minimisation and security.

6.Data Retention

Personal data are retained for the time strictly necessary to achieve the purposes for which they were collected and in accordance with applicable legal requirements.

7. Data Recipients

• IT and hosting service providers
• Analytics, marketing and advertising service providers
• CRM and marketing automation service providers
• Professional consultants
• Competent authorities, where required by law

Data will not be publicly disclosed.

8. Transfers Outside the EU

The use of services such as Google Analytics 4, Google Ads (advertising and remarketing) and CRM/marketing automation platforms such as Brevo may involve the transfer of data to countries outside the EU, particularly the United States.

Such transfers are carried out in compliance with GDPR safeguards, including Standard Contractual Clauses adopted by the providers.

9. Data Subject Rights

Users may exercise the rights provided under Articles 15–22 GDPR at any time, including:

• Access to personal data
• Rectification or erasure
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

Requests may be sent to: privacy@joinvet.it

10. Changes to this Privacy Policy

The Data Controller reserves the right to amend this Privacy Policy.
Users are encouraged to review it periodically.